Trusted Collaborators in Hospitality
Great partnerships amplify what’s possible. By collaborating with trusted, values-aligned organisations, I can offer more to the businesses I support, deeper expertise, wider reach, and greater impact.
Flourish Hospitality isn’t just a one-person consultancy, it’s a network of brilliant partners who share my commitment to people-first hospitality. These partnerships allow me to bring in specialist knowledge, deliver accredited programmes, and offer innovative learning solutions tailored to each client’s needs. Whether it’s digital learning, frontline training, or scalable development strategies, these collaborators help elevate and enrich the support I offer.
InnPractice brings decades of operational and commercial expertise to hotel ownership and management. Their focus is on building strong, values-led hospitality businesses, whether they’re acquiring independent properties or managing hotels in partnership with major brands like Hilton or Marriott. They don’t just invest in buildings; they invest in people, purpose, and long-term success.
Together, we support hotel teams through moments of transformation, whether it’s a change in ownership, a brand takeover, or a new service model. While InnPractice focus on operational leadership, commercial performance, and strategic alignment, I come in to support the people: designing onboarding and orientation experiences that bring teams together, creating guest service frameworks that reflect both the brand and the property, and delivering tailored learning journeys that build confidence and connection from day one.
Whether it’s a one-off acquisition or a long-term management journey, InnPractice and Flourish offer a joined-up approach to hospitality transformation, where people, performance, and purpose work hand in hand.
At Flourish Hospitality, I design bespoke learning experiences tailored to the culture, brand, and goals of each client. But when I want to offer something instantly accessible, high-impact, and ready to roll out across large teams, I turn to DCX Training.
With over 35 years of experience and a reputation for empowering front-line teams, DCX deliver outstanding in-person workshops across the UK. Their WorldHost-accredited programmes cover essential areas like inclusive service, customer confidence, ambassador training, and conflict resolution, all with a practical, people-first approach that makes an immediate impact.
This partnership means I can now offer clients both tailored strategy and proven service training at scale. Where Flourish focuses on culture, leadership and customised learning design, DCX provide the kind of operational training that builds consistency and service confidence fast.
Together, we offer a joined-up solution for hospitality teams who want to lead with purpose, connect with guests, and deliver exceptional service, at every level.
At InnPractice, we’re proud to collaborate with partners who share our belief that people are the heartbeat of hospitality. Flourish brings a unique blend of expertise, empathy, and practical know-how, helping our clients build teams that are not only capable, but genuinely inspired.
Dean Crews, Co-Founder & Senior Partner, InnPractice